Are you curious about what your guests think of your facility and its service? If so, Rhombus International Hotels Group’s Quality Assurance programs will be able to put your curiosity to rest.
We will work with you to establish areas of focus, after which we will implement programs that can provide the operator or management of the facility with an objective third-party evaluation of the facility, from its service to quality and staff performance.
Our quality assurance program ascertains whether a facility is consistently within its established operating standards.
- Risk Management review focuses on observations and forensic accounting.
- Operational review assesses the delivery of services and quality of the facility.
We work with you to develop a program which addresses your needs and the standard of operation of your facility.